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Some Important FAQS

  • If using paxi please type out paxi code or store name on the note provided before checkout.
  • Due to the nature of our products there will be no refunds or returns unless in the case of product defect i.e. damage to the products exterior or missing product/s. Please provide picture proof if this is the case on admin@charis.co.za immediately once opened..
  • You are entitled to a refund if in the rare case your product is not received after 20 business days.
  • All complaints will be forwarded to the supplier/manufacturer. Please note we are distributors only.
  • Please see terms and conditions below
terms of service